 | How do I know if the part I am looking for is available as Repair
Exchange?
| If the part does not list R/E on the description, YOU MUST call 800-626-4273 or
Email
to find out. |
|
| Do I Have to use Repair Exchange ?
| In some cases you must use this method. If there
are No refurbished parts or new items that can be purchased you might be
able to get the item under a repair exchange sale. |
|
| Why would I WANT to use Repair Exchange?
| IT is MUCH cheaper than an outright purchase typically. |
| If your part is ONLY available this way. |
|
| Do I have to send in my defective part first? Why?
| Yes, you do! |
| We must inspect it for any physical damage. |
| There must be NO physical damage (ie. LCD panels cracked, motherboards
broken). |
| PLEASE NOTE: Parts
returned under this R/E program ARE NOT RECOVERABLE. Once your old
part is accepted for exchange, IT
CAN NOT BE RETURNED under any circumstances. NO EXCEPTIONS. |
| PLEASE NOTE: Parts
purchased under this option carry a 90-day REPLACEMENT ONLY WARRANTY.
The Manufacturer does not, so neither can we, refund your purchase price.
Defective parts can ONLY BE REPLACED. |
|
| What parts are BEST bought under the Repair Exchange program?
| Typically expensive ones! |
| Motherboards, Notebook LCD panels, certain floppy drives, etc. |
|
| How long does it take to get a part under the Repair Exchange program?
| Typically it takes about a week. |
| You may want to ship in your "old part" by next day air and
order the new one the same way. |
| This will make the turn-around-time much faster. |
|
| Return Exchange Rules!
| You MAY be allowed a credit for your OLD part, IF it is NOT PHYSICALLY DAMAGED! |
| The part number MUST also exactly MATCH the one you are ordering. |
| You must SEND us your Defective part FIRST, |
| WE inspect it for damage. |
| If not PHYSICALLY damaged we'll SEND you your replacement.
| LCD Panels CANNOT be Cracked, broken or have HEAT damage in ANY way. |
|
| Your old part CANNOT BE RETURNED for any reason. |
| This saves you money but takes longer to get your part. |
| Parts carry a 90-day REPLACEMENT WARRANTY:
NO REFUND. |
| Shipping
| Normal turn around on Return Exchange part(s) is 1 week. |
| You MUST ship this in proper packing. |
| YOU are responsible for damage incurred to the OLD part in shipping. |
| You may request next day air shipping at $25.00 charge for the
new part. |
| If NOT specified we will ship it ground ($10.00). |
|
| We appreciate your business and hope we can help you save money using Repair Exchange parts.
SHIP TO:
PcPartFinder.com
Attn: ext 1123
613 West Hwy 11e
New Market, TN 37820 |
| or call 800-626-4273 |
|
800-626-4273
